When will I receive my item?
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Estimated order delivery times are 4 to 14 days from the date of purchase.
Out of stock / back order = take another 1-2 weeks.
How can I track my item?
Parcel tracking code will be given.
What can I do if the merchant have not shipped my items after 3 days?
If the merchant did not update the delivery status or input any the tracking number for your order after 3 days, you may contact us for further action.
What can I do if I have not received your order after 14 days?
If you have not received an order after 14 days, you should track your product using the tracking number and contact the forwarder (logistic company)